This Privacy Policy explains how Lakshmi Devi Yadav (operating under the brand name Qalam Academy and domain qalamacademy.co.in) collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide directly to us when you create an account, purchase a course, or contact support. This may include:
- Personal Identity Data: Name, email address, phone number.
- Transaction Data: Billing address, payment details (processed securely via encrypted third-party gateways).
- Technical Data: IP address, browser type, device identifiers, and usage data via cookies.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve our Learning Management System (LMS).
- To process transactions and send related information, including purchase confirmations and invoices.
- To send technical notices, updates, security alerts, and support messages.
- To communicate with you about products, services, offers, and events offered by Qalam Academy.
3. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant payment gateways. We do not store your credit card details on our servers.
4. Third-Party Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information with our business partners and trusted affiliates. We may use third-party service providers to help us operate our business (e.g., sending out newsletters or processing payments), provided you have given us your permission.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the email provided below.
6. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Legal Entity: Lakshmi Devi Yadav
Address: C-67, ANSAL GOLF CITY, Amar Shaheed Path, Golf City, Sector B Ansal API, Lucknow, Hariharpur, Uttar Pradesh 226030
Email: info@qalamacademy.com